FAQ
How does the motion sensor work?
The FlowPaw™ sensor automatically activates the fountain when your pet approaches. After your pet moves away, the fountain switches off automatically after approximately 30 seconds.
What’s included with FlowPaw™?
Your FlowPaw™ Starter Kit includes the 2.2L stainless-steel fountain, motion sensor and 4 replacement filters.
How often should I replace the filter?
For best performance, we recommend replacing the filter approximately once a month. Your FlowPaw™ Starter Kit includes 4 replacement filters to help you get started.
How often should I clean the pump?
We recommend cleaning the water pump approximately once a month. Regular cleaning helps maintain proper water flow and can help extend the life of the pump.
What pets is FlowPaw™ suitable for?
The 2.2L capacity is suitable for cats and small to medium-sized pets, including small dogs.
Does FlowPaw™ need batteries?
No. FlowPaw™ does not use batteries and is powered through its wired power connection.
Is a wall adapter included?
No. A 5V/1A wall adapter is not included, so you’ll need to use a compatible USB power adapter.